Shipping, Return & Exchange Policy

Shipping Destinations

Within Australia:   $9.00 (3 - 8 business days). Free with orders over AU $50

New Zealand $17.5 (3 - 8 business days). Free with orders over AU $150


RETURN / EXCHANGE A PRODUCT offers a no-risk, 60-day money-back guarantee. Simply return any unopened product for a full refund. Please call or email first before sending the product back to have a case number or a RMA number (Return Merchandise Authorization) assigned to the return. 

Please send the product along with your full contact information and order number to the following address:


PO box 683 Waverley 2024 NSW Australia

We will refund your credit card less shipping and handling charges, if any. Returns typically require 10 business days for processing once received by our warehouse. Costs to return items to Premier Austrlia are the responsibility of the customer.

Please Note - We will refund only products that have been purchased through our website:

Premier Austrlia does offer exchanges for any unopened products that have been purchased through our website. Please contact our customer service representatives for additional information  1300-987-907.

If you receive a damaged product, contact us immediately and we will arrange for a replacement to be sent.

Get Newsletters, special offers & more
Our number is 1-300-987-907
© 2018 Premier Dead Sea